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Managing Your Subscription

Everything subscription-related starts at Settings → Subscription (also in the side menu). What opens depends on where you are:

  • ›On the free plan — the plan screen, where you can subscribe.
  • ›Subscribed — your Subscription page, which shows what you have and where to manage it.

Plans

Thrive is a monthly or annual subscription, or a one-time lifetime purchase available on the web. The plan screen marks how much the annual plan saves; a lifetime purchase has nothing to renew or cancel.

Tap See all features on the plan screen for a Free-versus-Thrive comparison. Current web pricing is on the pricing page; in the app, the plan screen shows the price where you are.

Upgrading

Open Settings → Subscription (or tap Upgrade at the top of Settings), choose a plan, and tap the button beneath it.

By continuing you agree to the Terms of Service and the Privacy Policy — and on Apple devices, the Apple EULA. All of them are linked right on the screen.

How you pay depends on where you subscribe:

  • ›In the app — the purchase goes through the App Store or Google Play, using the payment method on your store account.
  • ›On the web — checkout opens in your browser. It costs less than subscribing in the app, and it's the same account and the same features either way.
  • ›On an iPhone with a US App Store account, the plan screen may offer both: Pay in-app or Pay on the web.

For who sees that choice, how each rail is managed, and how to move between them without paying twice, see Web vs. In-App Billing.

If you'd rather not upgrade yet, tap Not now. Free is a real plan, not a trial — see Free vs. Thrive.

Discount codes

Discount and referral codes work at web checkout only. On the plan screen, tap Have a code?, enter it in the Discount code field, and tap Apply. The discounted price shows on the plan before you pay.

A few things that stop a code from taking:

  • ›You're paying in the app. Purchases through the App Store or Google Play can't take a code. If you applied one and then chose Pay in-app, the screen tells you to switch to Pay on the web.
  • ›You've subscribed before. Referral codes are for a first subscription.
  • ›You already have a referrer. A referral can only be credited to one person.

Restore

Restore, at the top of the plan screen, re-links a purchase you made through the App Store or Google Play. Use it when:

  • ›You've reinstalled the app
  • ›You've signed in on a new device
  • ›You upgraded but the app still shows you as Free

Restore checks your store account for existing purchases and reapplies them. This is the first thing to try if you've paid in the app and don't have access — it resolves most cases.

Web purchases don't need restoring. They belong to the account that bought them, so signing in is enough, and the button doesn't appear there.

Your Subscription page

Once you're subscribed, Settings → Subscription shows your plan, its status, and the date it Renews on — or, if you've canceled, the date you have Access until. It also says where you're billed:

  • ›Billed through the App Store or Billed through Google Play — tap Open store settings. Plan changes and cancellations happen in your store account.
  • ›Billed on the web — tap Manage subscription to change your plan, update your card, download invoices, or cancel.

If you cancel through the store yourself, it's here:

  • ›iOS — Settings app → your name → Subscriptions → BetterBudgets
  • ›Android — Google Play Store → profile → Payments & subscriptions → Subscriptions → BetterBudgets

Switching plans

  • ›Web — the change applies immediately, with prorated billing.
  • ›App Store or Google Play — the store handles the change, and the app takes you to its subscription settings.

Don't subscribe a second time on the other rail. A store subscription and a web subscription bill separately, and the app warns you before you do it.

Moving from in-app billing to the web

Cancel in the App Store or Google Play, let the period you've already paid for run out, then subscribe again on the web. A live store subscription can't be transferred, but it's the same account either way, and nothing in your budgets is affected.

Canceling

Canceling stops future charges. You keep Thrive access until the end of the period you've already paid for — cancellation isn't immediate loss of access.

There's no contract and no cancellation penalty. A subscription renews automatically unless you cancel at least 24 hours before the period ends.

What happens when Thrive ends

Your data is never deleted when your plan changes:

  • ›Budgets stay saved. Your three newest are in reach in the Archive; older ones are locked until you resubscribe
  • ›Tracking history is preserved
  • ›Canvases are preserved but locked until you resubscribe
  • ›Locked plans in your results go back to showing headline figures only
  • ›Free plan limits apply the next time you edit a budget in the Builder

Resubscribe and everything is available again exactly as you left it.

Regional availability

Plans and prices vary by country, and the app is only sold in the countries it supports. If you see No plans are available in your region, Thrive isn't offered where your store account is registered.

See Region & Currency.

Billing problems

If a purchase fails, a charge looks wrong, or Restore doesn't recover a subscription you've paid for, email support@betterbudgets.io from your account email. See Help & Feedback.

Refunds for app store purchases are handled by Apple or Google under their own policies, since they process the payment.

Family plans

Not currently available. Each account carries its own subscription.